Terms & Conditions

TERMS AND CONDITIONS OF SERVICE

This Service Agreement ("Agreement") is made effective upon the Client's acceptance of J.G. ProWash LLC's estimate, proposal, or commencement of services, and is entered into by and between J.G. ProWash LLC, a New Jersey limited liability company with its principal business address at 165 Rutgers Road, New Brunswick, NJ 08854 ("Company"), and the Client identified in the corresponding estimate or proposal ("Client").

1. SCOPE OF SERVICES

The Company shall provide professional exterior cleaning services including, but not limited to: pressure washing, soft washing, roof cleaning, gutter cleaning, window cleaning, and surface washing (collectively, the "Services"). Services shall be rendered at the Client’s residential or commercial property as identified in the accepted estimate or proposal ("Property"). The specific nature, extent, and pricing of the Services shall be defined in the written estimate, which is incorporated herein by reference.

2. ACCEPTANCE OF TERMS

By accepting an estimate or proposal, whether in writing, by electronic signature, or through digital acceptance, the Client acknowledges and agrees to be bound by the terms herein. This Agreement supersedes any prior oral or written agreements relating to the Services.

3. CLIENT RESPONSIBILITIES

The Client agrees to:

Provide clear access to all areas scheduled for cleaning.
Ensure exterior water access is operational and capable of providing at least 40 PSI.
Remove or secure fragile items, furniture, vehicles, pets, and other personal property from service areas.
Notify the Company of any pre-existing conditions that could be impacted by the Services, including but not limited to: oxidation, defective materials, rotted wood, loose siding, deteriorated mortar, or unsecured surfaces.
Inform the Company if landscaping or delicate plantings require special protection.

4. RISK ACKNOWLEDGEMENT AND LIMITATION OF LIABILITY

Client acknowledges that exterior cleaning may expose or exacerbate pre-existing damage or deterioration. While the Company takes all reasonable precautions, it shall not be liable for:

Damage due to improper maintenance, aging, oxidation, or defective materials.
Granule loss from asphalt shingles, paint flaking, or water intrusion due to failed seals or construction defects.
Incidental or consequential damages, including business interruption, loss of use, or lost profits.

All claims for damages must be submitted in writing within forty-eight (48) hours of Service completion. The Company shall have a reasonable opportunity to inspect and cure any issue.

5. INSURANCE

J.G. ProWash LLC maintains General Liability Insurance with limits of at least $1,000,000 per occurrence. A Certificate of Insurance is available upon written request.

6. PAYMENT TERMS

Payment is due immediately upon completion of Services, unless otherwise agreed in writing. Accepted methods of payment include cash, check, and credit card. A finance charge of 7% per month (or the maximum allowable by New Jersey law) shall be assessed on any balance unpaid after ten (10) calendar days. Accounts exceeding thirty (30) days past due may be referred to legal collections.

Deposits may be required for commercial projects or large-scale residential work. Cancellations with less than seventy-two (72) hours’ notice may result in forfeiture of deposit.

7. INDEMNIFICATION

Client shall indemnify, defend, and hold harmless J.G. ProWash LLC and its employees, officers, members, agents, and subcontractors from and against any and all claims, demands, liabilities, damages, or expenses (including reasonable attorney’s fees) arising from:

Client’s failure to prepare or secure the Property;
Client’s omission or misrepresentation of material facts;
Any hazardous or unlawful conditions on the Property.

8. MEDIA RELEASE

Client grants the Company a non-exclusive, royalty-free, perpetual license to photograph and/or video the Property before, during, and after Services, for use in promotional or training materials. No personally identifiable information will be disclosed without prior consent.

9. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey. Any legal action shall be brought in a court of competent jurisdiction located in Middlesex County, NJ.

10. DISPUTE RESOLUTION AND ARBITRATION

Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall first be attempted to be resolved through informal negotiations. If resolution cannot be reached, both parties agree to submit the matter to binding arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules. The place of arbitration shall be Middlesex County, New Jersey. Each party shall bear its own costs unless otherwise determined by the arbitrator. The award rendered by the arbitrator shall be final and enforceable in any court of competent jurisdiction.

11. FORCE MAJEURE

The Company shall not be held liable for delays or failure to perform due to acts of God, inclement weather, labor disputes, pandemics, equipment failure, or other causes beyond its reasonable control.

12. ENTIRE AGREEMENT AND AMENDMENT

This Agreement constitutes the entire understanding between the parties with respect to the Services and supersedes all prior understandings or agreements. No amendment or modification shall be valid unless in writing and signed by both parties.

13. SEVERABILITY

If any provision herein is held to be invalid or unenforceable, the remainder shall remain in full force and effect.

14. ATTORNEYS’ FEES

In the event of a dispute requiring arbitration or legal action, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.

J.G. ProWash LLC
By: Jason C. Gilbert, Owner
Date: 06/21/2025